PERFORMANCE IMPROVEMENT
At the NBS Group, our objective analysis is aimed at driving significant improvements for your institution. With a focus on optimizing organizational structure, refining staffing strategies, and enhancing product offerings, we are committed to helping you achieve a range of goals. These include lowering the efficiency ratio, empowering your associates through improved processes, enhancing customer service efficiency, attracting a younger and more dynamic customer base, building deeper relationships with consumers and business customers, enhancing stakeholder value, and performing at the level of the best performers in your strategic class.
The NBS Group, Your Trusted Partner to Transform Banking with a
Tailored Combination of Strategy, Technology, and Performance Improvement Services.
DEPOSIT PRODUCTS RE-DESIGN
Our expertise in analyzing market potential, competition, and customer needs empowers us to design Deposit Demand Accounts (DDA) products that attract and retain customers, fostering overall profitability. We guide your institution through decision-making, from market analysis to final product design, providing post-implementation performance reporting.
REVENUE AUDIT
Working collaboratively with your team, NBS helps identify revenue gaps stemming from product settings, processes, policies, or waivers. NBS analyzes these variables and their impact and provides recommendations enabling improved fee income while maintaining a watchful eye on regulations and best practices.
BUSINESS PROCESS IMPROVEMENT
With decades of experience, our consultants uncover process inefficiencies through staff interviews and observations. We identify areas for improvement, such as duplication of effort, bottlenecks, and incorrect steps, providing actionable recommendations.
PROCESS RE-DESIGN & MAPPING
Our team develops detailed process maps, highlighting inputs, outputs, steps, decision points, systems used, and documentation. These maps serve as a basis for implementing streamlined processes following our recommendations.
STAFF PRODUCTIVITY & BENCHMARKING
Utilizing data from past projects and industry sources, we benchmark your institution’s staffing and productivity against similar organizations, offering valuable insights for cost reduction or resource allocation.
REGULATORY COMPLIANCE
Our team possesses deep expertise in compliance and risk mitigation requirements, allowing us to provide invaluable support in developing and implementing efficient operating practices. By leveraging our knowledge, we ensure your institution remains fully compliant while minimizing any potential disruptions to your day-to-day operations. Trust us to navigate the complex landscape of regulatory compliance, safeguarding your institution’s success.
WHAT IS THE SERVICE?
Our Performance services go beyond traditional assessments by actively involving both management and staff, resulting in impactful outcomes. With our many years of financial expertise, we provide a comprehensive roadmap for implementation. Don’t miss out on valuable opportunities – partner with The NBS Group today and take your performance to new heights. Empowering Success.
WHO IS IT FOR?
Performance is crucial for the CEO, CFO, COO, and division heads. It plays a pivotal role in unifying organizational direction, creating momentum, and developing roadmaps and action plans with measurable goals.
Business process improvement
Staff productivity benchmarking
Organizational, technology, and strategy benchmarking
We use lean/six sigma tools and techniques in our projects
Building engagement and involvement of your officers and staff in the assessment, redesign, and roadmapping
Build deeper relationships with its consumer and business customers
WHY CHOOSE US
WE KNOW BANKING
With over four decades of experience collaborating with financial services organizations, The NBS Group is unmatched in its understanding of the banking industry. Our expertise spans bank business, technology, and operations, complemented by a deep knowledge of industry risk, compliance, and financial management.
We See Where the Industry is Going and we Know Where it Has Been
Our experienced professionals actively identify, engage with, and continuously monitor emerging industry trends. We regularly publish thought leadership content and our senior professionals are frequently invited to speak at state, national, and technology events within the industry.
WE KNOW FINANCIAL SERVICES STRATEGY
A trusted partner in financial institution strategic advisory services for over 35 years. From de novo to community, super-community, and small regional banks across the US, we bring our expertise to help you navigate the complexities of the industry. We know financial services strategy.
We have a Tailored and Collaborative Approach
With a tailored and collaborative approach, The NBS Group ensures that techniques are selected in engaging executives, board members, and middle managers to drive effective outcomes. Trust us to bring out the best in your team and achieve your business goals.